CRA - Transition to Electronic Correspondence

The Canada Revenue Agency (CRA) is in the process of transitioning to electronic delivery for most business-related correspondence. This means that instead of receiving documents through regular mail, communications from the CRA will primarily be delivered through your CRA My Business Account.

If you have not yet set up your CRA My Business Account, we encourage you to do so as soon as possible. This step is essential to ensure you continue receiving all relevant updates and do not miss any important deadlines. If you own multiple corporations, you will need to add each corporation individually to your account.

Once the transition takes effect, the CRA will notify you by email whenever new correspondence is available in your account. These notifications will not contain direct links to the documents—you will need to log in to your CRA My Business Account to view your messages. Please note that we are currently unable to receive mail or email notifications on your behalf from your CRA My Business Account.

To stay up to date, we recommend checking your CRA account regularly. For more details on this change, you can visit the CRA’s official webpage by clicking here

We've created extra instructions to guide you through the process of setting up your CRA My Business Account and adding multiple business numbers if needed, see the documents below:

How to Register for a My Business Account with CRA (2025 Version).pdf

Download PDF • 283KB

How to Add Additional Business Numbers to your My Business Account.pdf

Download PDF • 586KB

Thank you for your attention to this important matter. We are here to support you through this transition. Please contact your team if you have any questions!